Our History
Making genuine Italian pizza with devotion since 1985

From Naples to Your Community
'UniversalIndexPortal' started with a humble goal: to introduce real Neapolitan pizza to Rome. The Rossi family established our pizzeria in 1985, beginning as a tiny family-owned venture with recipes passed down for generations.
Marco Rossi, our founder, mastered the pizza-craft during her journeys across Italy, learning from established pizza chefs in Naples, the hometown of pizza. After her return to the UK, her resolve was strong to offer the same Italian pizza experience, adhering to age-old crafting methods and selecting only the best ingredients.
From its early days as a cozy 12-seat eatery, our pizzeria is now a cherished spot in the locale, yet our dedication to high quality and genuine taste remains unchanged. We maintain the use of traditional wood-fired ovens, our dough is prepared fresh every day, and we're committed to finding premium quality ingredients.
To this day, 'UniversalIndexPortal' is still managed by the Rossi family, with the family's next generation at the helm, guiding our dedicated crew. While modern technologies have been integrated, the essence of our establishment persists: crafting delightful, real pizzas that gather people together.
Our Principles
Premium Ingredients
Our commitment is to the freshest and highest standards of ingredients, partnering with local producers and Italian suppliers for genuine tastes.
Age-Old Techniques
Each of our pizzas reflects the art of ancient baking traditions, with our dough fermenting for two days and being baked in traditional wood-burning ovens.
Community Connection
Our belief extends beyond being a mere eatery; we strive to be a vibrant element of the local community, supporting area programs and offering a friendly environment for everyone.
Eco-Consciousness
Our dedication to the planet entails eco-friendly initiatives, from minimizing food waste to employing green packaging and advocating for sustainable farming practices.
Meet Our Team
Meet the dedicated individuals who create our exquisite pizzas

Marco Rossi
Owner & Head Chef
Inheritor of the establishment, trained in Naples, enhancing our recipes for more than a decade and a half.

Isabella Gonzalez
Culinary Director
An Italy-trained chef with a 12-year track record in the culinary world, focusing on dishes that celebrate the seasons.

Luca Bianchi
Lead Pizzaiolo
A native Neapolitan, Luca brings over two decades of pizza perfection and mentors our pizza-making team.

Emily Clark
Guest Experience Manager
Ensuring that each visitor enjoys an outstanding dining journey, Emily oversees the dining area with care and proficiency.

Alex Li
Refreshments Curator
Alex is in charge of our beverage offerings, with a focus on Italian sodas and refreshing drinks that complement our pizzas.
Customer Endorsements
This is the closest to authentic Neapolitan pizza I've ever tasted outside of Italy. The base is impeccably chewy, topped with those signature char marks that only a wood-fire can achieve.
I appreciate that 'UniversalIndexPortal' values local sourcing and sustainable actions. Every bite reveals the quality. And their periodic features are always eagerly anticipated!
I've been a regular for ages and the excellence is consistent. The staff treat you as part of their family, and the pizza... it's simply divine. The Truffle Delight pizza is a must-try!
Acclaim & Accolades
Premier Pizza Place in Carlisle
City Culinary Honors, 2019-2023
Top 50 Pizza Restaurants in the UK
UK Dining Index, 2021-2023
Certified Authentic Neapolitan Pizza
Association of Genuine Pizza Napoletana, 2018
Award for Sustainable Enterprise
Eco Business Network, 2022
Discover Our Venue
Indulge in an authentic Italian pizza experience within a warm and inviting atmosphere